The Role of Marketing Technology in Shaping Chinese Millennials' Purchasing Decisions: A Systematic Literature Review
Marketing Technology (MarTech) has revolutionized digital marketing by integrating artificial intelligence (AI), big data analytics, automation, and personalization.This paper explores how MarTech influences Chinese Millennials' purchasing behavior, focusing on AI-driven recommendations, social commerce, and influencer marketing.A systematic literature review method is adopted, synthesizing recent studies on MarTech applications and their impact on consumer decision-making.Findings indicate that MarTech significantly enhances consumer engagement, trust, and loyalty but also raises ethical concerns regarding data privacy and manipulation.Future research should address long-term brand loyalty, regulatory challenges, and cross-cultural differences in MarTech adoption.
Authors
- Masri Abdul Lasi (ORCID: https://orcid.org/0000-0003-3285-189X)
- Yuliang Chen (ORCID: https://orcid.org/0000-0002-1197-5028)
Institutions
- Management and Science University (MY)
Publication Details
- Journal
- International Journal of Academic Research in Business and Social Sciences
- Published
- 2025-04-21
- DOI
- https://doi.org/10.6007/ijarbss/v15-i4/25267
- Primary Topic
- Digital Marketing and Social Media
- Type
- article
- Field-Weighted Citation Impact
- 0.00