The Role of Hairdressers in Detecting and Discussing Domestic Violence and Abuse with their Clients in the Netherlands

Abstract Purpose This study investigates the perceptions of Dutch hairdressers regarding their role in addressing domestic violence and abuse (DVA), including intimate partner violence and abuse (IPVA), with their clients. Methods Through a mixed-methods approach, comprising 18 semi-structured interviews and a survey with 54 respondents, we explore how hairdressers perceive, engage in conversations, and reflect on the potential impact of training in recognizing and addressing these issues. Results Our findings reveal the hair salon's unique role as a space of socio-emotional support in their communities, where hairdressers express a willingness to discuss IPVA and DVA with their clients. However, we also highlight the barriers and the need for specialized training to enhance their ability to recognize, address, and appropriately respond to these sensitive issues. Conclusion The emotional burden associated with such conversations necessitates training in clear boundary setting. For policymaking, we recommend integrating training programs tailored for hairdressers, encompassing an understanding of their civic duty, and equipping them with the capacity to detect and address IPVA and DVA. These trainings should also be incorporated in hairdressers' vocational education to instill awareness and empowerment from the start of their careers.