The Role of Perceived Ease of Use, Perceived Usefulness and Perceived Security on Behavioral Intention to Use Customer of Blu Digital Banking Application (A Case Study on Faculty of Administrative Science, Universitas Brawijaya Student)

In the current period of the Industrial Revolution 4.0, the use of Information Technology has reached unprecedented proportions and is only expected to increase. The banking industry is only one of many that has seen growth thanks to Indonesia's steadily increasing rate of digitalization. Digital banking is a minor example of digitalization in the financial industry. PT Bank Digital BCA is one of many digital banks in Indonesia. Blu is the app used to conduct all of a digital bank's banking transactions online. Due to the novelty of the technology, more studies on the potential user base for digital banking are warranted (Behavioral Intention to Use). The goal of this research was to identify the factors that influence users' decisions about how often and for how long the Undergraduate Students on Faculty of Administrative Sciences, Brawijaya University will use the Blu digital banking app. SPSS version 25 is utilized to perform multiple linear regression for this study's analysis.The results of the data analysis that has been carried out show that: Perceived Ease of Use (PEOU), Perceived Usefulness (PU), and Perceived Security (PS) have a significant positive effect on the Behavioral Intention to Use (BIU) digital banking application Blu. The lack of three independent variables in explaining the dependent variable causes the need for additional variables for further research.

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Publication Details

Journal
Ekspektra
Published
2024-08-12
DOI
https://doi.org/10.25139/ekt.v8i2.7675
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
Field-Weighted Citation Impact
0.00
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article

The Role of Perceived Ease of Use, Perceived Usefulness and Perceived Security on Behavioral Intention to Use Customer of Blu Digital Banking Application (A Case Study on Faculty of Administrative Science, Universitas Brawijaya Student)

Hanifa Maulani Ramadhan, Vieri Ahmad Haidir
Ekspektra
Consumer Behavior and Marketing Influence
article

The Role of Perceived Ease of Use, Perceived Usefulness and Perceived Security on Behavioral Intention to Use Customer of Blu Digital Banking Application (A Case Study on Faculty of Administrative Science, Universitas Brawijaya Student)

Hanifa Maulani Ramadhan, Vieri Ahmad Haidir
article en

Abstract

In the current period of the Industrial Revolution 4.0, the use of Information Technology has reached unprecedented proportions and is only expected to increase. The banking industry is only one of many that has seen growth thanks to Indonesia's steadily increasing rate of digitalization. Digital banking is a minor example of digitalization in the financial industry. PT Bank Digital BCA is one of many digital banks in Indonesia. Blu is the app used to conduct all of a digital bank's banking transactions online. Due to the novelty of the technology, more studies on the potential user base for digital banking are warranted (Behavioral Intention to Use). The goal of this research was to identify the factors that influence users' decisions about how often and for how long the Undergraduate Students on Faculty of Administrative Sciences, Brawijaya University will use the Blu digital banking app. SPSS version 25 is utilized to perform multiple linear regression for this study's analysis.The results of the data analysis that has been carried out show that: Perceived Ease of Use (PEOU), Perceived Usefulness (PU), and Perceived Security (PS) have a significant positive effect on the Behavioral Intention to Use (BIU) digital banking application Blu. The lack of three independent variables in explaining the dependent variable causes the need for additional variables for further research.

EkspektraVol. 8(2)
University of Brawijaya (ID)
Openalex Percentile: Top 58%
Consumer Behavior and Marketing Influence
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The Role of Perceived Ease of Use, Perceived Usefulness and Perceived Security on Behavioral Intention to Use Customer of Blu Digital Banking Application (A Case Study on Faculty of Administrative Science, Universitas Brawijaya Student) — Hanifa Maulani Ramadhan, Vieri Ahmad Haidir · Ekspektra (2024) | TGRS Research Map | TGRS