Lucy and the Chocolate Factory: Warehouse Robotics and Worker Safety

The authors examine the implications of robotics for warehouse worker safety. While warehouse automation has the potential to reduce injuries by eliminating high-risk tasks, it may also increase injuries among remaining non-automated tasks because of reduced task variety and an accelerated pace of work. Findings provide evidence of both effects: Warehouse robotics are associated with a 40% decrease in severe injuries but a 77% increase in non-severe injuries. The authors provide subsequent evidence that the rise in non-severe injuries is at least partially attributable to the increased pace of work at robotics facilities. The implications of the findings for regulators, policymakers, workers, and firms are discussed.