Commitment and Satisfaction Amid Crisis: Examining the Impact of COVID-19 on Community Health Workers in Sultan Kudarat

Aim: This study aimed to examine how the impact of COVID-19 pandemic influenced the job satisfaction and commitment of Community Health Workers (CHWs) in Sultan Kudarat.It specifically investigated the extent to which pandemic-related challenges-namely workload changes, psychological stress, health and safety concerns, and adaptation to new protocols-affected CHWs' satisfaction with their jobs and their levels of affective, continuance, and normative commitment.Methodology: A quantitative descriptive-correlational research design was used.A total of 150 CHWs participated in the study, selected through purposive sampling.A structured and validated survey instrument was used to gather data.Descriptive statistics measured the levels of impact, satisfaction, and commitment, while Pearson-r correlation analysis tested the relationships between the pandemic's impact and both job satisfaction and commitment levels. Results:The findings revealed that workload changes had a statistically significant negative correlation with all dimensions of job satisfaction, including work environment, compensation, professional growth, work-life balance, and recognition.However, other factors such as health and safety concerns, psychological stress, and adaptation to protocols did not show significant effects on satisfaction.Regarding commitment, most impact indicators had no significant relationship with CHWs' affective, continuance, or normative commitment, except for a significant positive correlation between adaptation to new protocols and continuance commitment. Conclusion:The study concludes that CHWs remained committed to their roles despite the challenges of the COVID-19 crisis.However, their job satisfaction was noticeably affected by increased workload.These findings highlight the need for effective workload management, continuous training, and recognition to sustain the motivation and retention of CHWs during public health emergencies.