Improving Mall Traffic Flow with IoT and Reinforcement Learning Techniques in Footfall Analytics

An innovative method for improving mall traffic flow utilizing IoT devices and reinforcement learning (RL) methods in footfall analytics is presented. Inefficiencies, congestion, and less-than-ideal consumer experiences are common outcomes of the conventional wisdom about managing mall foot traffic. Our proposed system uses Internet of Things (IoT) sensors to track shoppers' flow and density in real time. This data is then input into an RL model to optimize and predict traffic flow patterns. Aiming to enhance the shopping experience and distribute foot traffic more equitably, the system automatically adjusts parameters, including digital signage, escalator functioning, and store promotions. Simulation and pilot deployment results show substantial improvement in lowering congestion and boosting mall visitors' time spent there. By integrating IoT with powerful machine learning (ML) algorithms, this integrated technique demonstrates how smarter and more responsive retail environments may be created. IoT and RL improves mall traffic flow by analyzing footfall trends, optimizing routing, mitigating congestion, and enhancing customer experience.

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Publication Details

Published
2025-03-04
DOI
https://doi.org/10.1109/icvadv63329.2025.10961768
Primary Topic
Traffic Prediction and Management Techniques
Type
article
Field-Weighted Citation Impact
0.00
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article

Improving Mall Traffic Flow with IoT and Reinforcement Learning Techniques in Footfall Analytics

D. Hemalatha, Ashok Singh Sairam, S. Velmurugan, S. Muthumarilakshmi et al.
Traffic Prediction and Management Techniques
article

Improving Mall Traffic Flow with IoT and Reinforcement Learning Techniques in Footfall Analytics

D. Hemalatha, Ashok Singh Sairam, S. Velmurugan, S. Muthumarilakshmi, N. Mohankumar, T. R. GaneshBabu
article en

Abstract

An innovative method for improving mall traffic flow utilizing IoT devices and reinforcement learning (RL) methods in footfall analytics is presented. Inefficiencies, congestion, and less-than-ideal consumer experiences are common outcomes of the conventional wisdom about managing mall foot traffic. Our proposed system uses Internet of Things (IoT) sensors to track shoppers' flow and density in real time. This data is then input into an RL model to optimize and predict traffic flow patterns. Aiming to enhance the shopping experience and distribute foot traffic more equitably, the system automatically adjusts parameters, including digital signage, escalator functioning, and store promotions. Simulation and pilot deployment results show substantial improvement in lowering congestion and boosting mall visitors' time spent there. By integrating IoT with powerful machine learning (ML) algorithms, this integrated technique demonstrates how smarter and more responsive retail environments may be created. IoT and RL improves mall traffic flow by analyzing footfall trends, optimizing routing, mitigating congestion, and enhancing customer experience.

Symbiosis International University (IN), Robert Bosch (India) (IN), Saveetha University (IN)
Openalex Percentile: Top 92%
Traffic Prediction and Management Techniques
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