Systematic literature review on the rise of agentic AI in enterprise operations

The study aims to analyze Agentic AI's impact on enterprise operations, specifically emphasizing its benefits, challenges and strategic implementation. Agentic AI has shown the capability of independently interpreting data-driven tasks and aligning them to continuously changing business conditions regardless of human intervention. The major benefit of incorporating Agentic AI has been the ability to introduce transformation within supply chain management and the efficiency of enterprise resource planning. It has been highlighted that AI-driven ERP solutions have contributed towards improving and optimizing the inventory management process while forecasting future required levels. Regarding enterprise decision-making, the upcoming era of Agentic AI will be responsible for implementing hybrid AI-human collaboration models. At the same time, as AI systems have been brought as a supplement to human decision-making and not to replace it entirely, they must be used as style engines.