Mining User Preferences from Online Reviews with the Genre-aware Personalized Neural Topic Model

Customer-generated reviews on e-commerce websites often contain valuable insights into users' interests in product genres and provide a rich source for mining user preferences. However, most existing neural topic models tend to generate meaningless topics that share low correlations with product genres. Furthermore, they often fail to mine user preferences and discover personalized topic profiles due to the absence of explicit user modeling. To address these limitations, we propose a novel Genre-aware Personalized neural Topic Model (GPTM), which incorporates product genre information into the topic modeling process to ensure the relevance between mined topics and product genres. Moreover, it could produce a personalized topic profile for each user by performing user preference modeling. Extensive experimental results on three publicly available Amazon review corpora validate the effectiveness of the proposed GPTM in genre-aware topic modeling. Furthermore, GPTM surpasses state-of-the-art baselines in user preference mining and generates high-quality personalized topic profiles.

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Published
2025-04-22
DOI
https://doi.org/10.1145/3696410.3714775
Primary Topic
Sentiment Analysis and Opinion Mining
Type
article
Field-Weighted Citation Impact
0.00

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article

Mining User Preferences from Online Reviews with the Genre-aware Personalized Neural Topic Model

Shuyu Chang, Guozi Sun, Yuanzhi Yao, Yansheng Wu et al.
Sentiment Analysis and Opinion Mining
article

Mining User Preferences from Online Reviews with the Genre-aware Personalized Neural Topic Model

Shuyu Chang, Guozi Sun, Yuanzhi Yao, Yansheng Wu, Haiping Huang, Rui Wang, Jiahao Lu, Xiaojuan Lv
article en

Abstract

Customer-generated reviews on e-commerce websites often contain valuable insights into users' interests in product genres and provide a rich source for mining user preferences. However, most existing neural topic models tend to generate meaningless topics that share low correlations with product genres. Furthermore, they often fail to mine user preferences and discover personalized topic profiles due to the absence of explicit user modeling. To address these limitations, we propose a novel Genre-aware Personalized neural Topic Model (GPTM), which incorporates product genre information into the topic modeling process to ensure the relevance between mined topics and product genres. Moreover, it could produce a personalized topic profile for each user by performing user preference modeling. Extensive experimental results on three publicly available Amazon review corpora validate the effectiveness of the proposed GPTM in genre-aware topic modeling. Furthermore, GPTM surpasses state-of-the-art baselines in user preference mining and generates high-quality personalized topic profiles.

Hefei University of Technology (CN), Nanjing University of Posts and Telecommunications (CN)
National Natural Science Foundation of China, China Postdoctoral Science Foundation, Government of Jiangsu Province, Nanjing University of Posts and Telecommunications, Nanjing University
Openalex Percentile: Top 96%
Sentiment Analysis and Opinion Mining
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