What Are the Preferences in Patient-Physician Communication Among Total Joint Arthroplasty Patients?

Our data suggest that direct communication via phone calls and texts are the preferred media of communication with arthroplasty patients. Financially, surgeons should be aware that engagement platforms may add to practice costs. However, incorporating these insights into practice can enhance patient satisfaction, ultimately leading to better outcomes and more efficient care. Understanding these preferences may afford clearer, more effective interactions with patients and potentially improve overall engagement and outcome data collection.