Tüketici Ruhunun Haritası: Satın Alma Motivasyonları Ve Marka Sadakatinin Psikodinamiği Üzerine Bir Araştırma

This study investigates the influence of purchase motivations -hedonic, utilitarian, impulsive and passionate motivations- on brand loyalty and focuses on the extent to which these motivations influence consumer behavior and decision-making processes. In order to explore the psychological processes underlying the development of brand loyalty, quantitative questionnaires assessing consumer motivations are administered and the data are interpreted through statistical analysis to reveal the relationships between motivation types and loyalty tendencies. The results suggest that businesses can increase customer loyalty by integrating passion-driven elements into their brand strategy. The findings emphasize the importance of understanding psychological motivations in marketing strategies as they can fundamentally shape consumers' decisions and relationships with their brands. As a result, this research aims to contribute to the theoretical framework surrounding brand loyalty as well as provide actionable insights for businesses/brands aiming to develop lasting relationships with their target audience and thus improve consumer loyalty, satisfaction and overall satisfaction. Keywords: Brand loyalty, consumer behavior, purchase motivations

Authors

Publication Details

Journal
International Journal of Social Sciences
Published
2025-04-19
DOI
https://doi.org/10.52096/usbd.9.38.12
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
Field-Weighted Citation Impact
0.00
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article

Tüketici Ruhunun Haritası: Satın Alma Motivasyonları Ve Marka Sadakatinin Psikodinamiği Üzerine Bir Araştırma

E. Erdal Yörük
International Journal of Social Sciences
Consumer Behavior in Brand Consumption and Identification
article

Tüketici Ruhunun Haritası: Satın Alma Motivasyonları Ve Marka Sadakatinin Psikodinamiği Üzerine Bir Araştırma

E. Erdal Yörük
article en

Abstract

This study investigates the influence of purchase motivations -hedonic, utilitarian, impulsive and passionate motivations- on brand loyalty and focuses on the extent to which these motivations influence consumer behavior and decision-making processes. In order to explore the psychological processes underlying the development of brand loyalty, quantitative questionnaires assessing consumer motivations are administered and the data are interpreted through statistical analysis to reveal the relationships between motivation types and loyalty tendencies. The results suggest that businesses can increase customer loyalty by integrating passion-driven elements into their brand strategy. The findings emphasize the importance of understanding psychological motivations in marketing strategies as they can fundamentally shape consumers' decisions and relationships with their brands. As a result, this research aims to contribute to the theoretical framework surrounding brand loyalty as well as provide actionable insights for businesses/brands aiming to develop lasting relationships with their target audience and thus improve consumer loyalty, satisfaction and overall satisfaction. Keywords: Brand loyalty, consumer behavior, purchase motivations

International Journal of Social SciencesVol. 9(38)
Openalex Percentile: Top 91%
Consumer Behavior in Brand Consumption and Identification
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