Knowledge, Attitude and Perception toward Chatgpt among University Students

The incorporation of artificial intelligence (AI) technologies, such as ChatGPT, has gained significant traction in education, reshaping interactions between students and technology.This study explores the Knowledge, Attitude, and Perception (KAP) of undergraduate students) toward ChatGPT.Employing a quantitative approach, data were collected from 380 undergraduate students through a structured survey.The findings reveal a high level of knowledge, positive attitudes, and favorable perceptions among students, indicating significant potential for ChatGPT's integration into academic settings.However, concerns about ethical usage, digital equity, and over-reliance on AI highlight areas requiring careful intervention.This study provides valuable insights for educators, policymakers, and developers to optimize ChatGPT's role in education.

Authors

Publication Details

Journal
International Journal of Academic Research in Business and Social Sciences
Published
2025-04-19
DOI
https://doi.org/10.6007/ijarbss/v15-i4/25221
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
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article

Knowledge, Attitude and Perception toward Chatgpt among University Students

Siti Suraya Abd Razak, Nur Ilani Izyan Binti Zulhazmi
International Journal of Academic Research in Business and Social Sciences
AI in Service Interactions
article

Knowledge, Attitude and Perception toward Chatgpt among University Students

Siti Suraya Abd Razak, Nur Ilani Izyan Binti Zulhazmi
article en

Abstract

The incorporation of artificial intelligence (AI) technologies, such as ChatGPT, has gained significant traction in education, reshaping interactions between students and technology.This study explores the Knowledge, Attitude, and Perception (KAP) of undergraduate students) toward ChatGPT.Employing a quantitative approach, data were collected from 380 undergraduate students through a structured survey.The findings reveal a high level of knowledge, positive attitudes, and favorable perceptions among students, indicating significant potential for ChatGPT's integration into academic settings.However, concerns about ethical usage, digital equity, and over-reliance on AI highlight areas requiring careful intervention.This study provides valuable insights for educators, policymakers, and developers to optimize ChatGPT's role in education.

International Journal of Academic Research in Business and Social SciencesVol. 15(4)
Openalex Percentile: Top 96%
AI in Service Interactions
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