Mapping user interaction with cloud-hosted OPAC: A data-driven study from an Indian academic library

This case study explores the transformative role of cloud computing in enhancing the accessibility, functionality, and efficiency of Online Public Access Catalogue (OPAC) systems within academic libraries. Leveraging cloud-based Integrated Library Management Software (ILMS) such as KOHA, this study investigates user interaction metrics, geographical reach, and usage trends through data collected using Histats, a web analytics tool. The analysis of OPAC usage from 2022 to 2023 reveals a total of 20,783 unique visitors and 49,036 page views, highlighting the platform’s widespread adoption and the convenience of remote, 24/7 access. Geolocation tracking indicates a strong user base in India, particularly in Guwahati, followed by other Indian and international cities. Device and OS analysis identifies Android as the dominant platform, supporting a mobile-first usage trend. Interestingly, Safari emerged as the most used browser, suggesting a considerable Apple device user base. Title-specific access patterns show that “Axomia Bhaxar Kaushal aru Dakhyata Bikash” was the most accessed resource, reflecting user preference for locally relevant content. The findings underscore the potential of cloud-based OPACs in supporting data-driven library service enhancement, including real-time tracking of user engagement, identification of high-demand resources, and efficient resource management. Moreover, the system enables libraries to tailor services based on user behavior and preferences, promoting a more personalized experience. In conclusion, the adoption of cloud computing significantly augments OPAC utility in academic settings, offering flexible, efficient, and inclusive access to library resources.