Exploring AI-Driven Insights on Oral Implant Surgery: A Study of Four Different AI Applications

INTRODUCTION: Artificial intelligence (AI) chatbots are increasingly influential in healthcare, including in dental procedures like implants.However, their accuracy and reliability of the information they provide have not been comprehensively evaluated.This study aimed to assess the responses of four AI chatbots- ChatGPT-4, Gemini, Claude, and Microsoft Copilot-by comparing them with those provided by oral surgeons in response to common patient queries about dental implants.METHODS: This study aimed to assess the responses of four AI chatbots-ChatGPT-4, Gemini, Claude, and Microsoft Copilot-by comparing them with those provided by oral surgeons in response to common patient queries about dental implants.Fifteen frequently asked questions were posed to the chatbots, and five oral surgeons scored their responses using the Global Quality Scale (GQS).RESULTS: Statistical analysis revealed that ChatGPT received a significantly higher median rating than both Gemini and Copilot.Notably, Copilot exhibited negative Cronbach's values, suggesting a lack of response consistency and raising concerns about reliability.CONCLUSION: While all four AI chatbots provided responses that were at least satisfactory, the risk of patient misunderstanding remains.Patients are advised to validate AI-provided information obtained from these platforms with healthcare professionals and trusted sources, highlighting the importance of professional guidance in patient education