Research on Deep Learning-based Consumer Journey Node Recognition and Precise Online Marketing Strategy Construction Methodology

In today’s rapid development of information technology and big data technology, consumer behavior is undergoing a profound transformation. This study focuses on the decision-making stage of consumer journey, selects indicators based on webpage click stream data, improves the K-means algorithm, and realizes the identification of consumer journey nodes using the binary K-means algorithm. Based on the review recommendation scenario, from the perspective of consumer decision-making journey, we introduce the “attention-attitude-understanding-purchase intention” stage-based decision-making model, apply it to the model design of deep learning, and combine the attention mechanism and co-attention mechanism to propose a product recommendation method based on online reviews. The results show that consumers in clusters 1-4 are in the consumer journey nodes of attention, understanding, attitude, and purchase intention, respectively. The product recommendation model exhibits better recommendation accuracy and time efficiency, with accuracy improved by 18.72%~67.12% and time reduced by 8.39%~62.03% over the comparison method. This paper realizes the innovation of deep learning method with the support of consumer behavior theory, and improves the methodological technical support for accurate online marketing strategy.

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Publication Details

Journal
Journal of Combinatorial Mathematics and Combinatorial Computing
Published
2025-04-15
DOI
https://doi.org/10.61091/jcmcc127a-120
Primary Topic
E-commerce and Technology Innovations
Type
article
Field-Weighted Citation Impact
0.00
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article

Research on Deep Learning-based Consumer Journey Node Recognition and Precise Online Marketing Strategy Construction Methodology

Yueyue Song
Journal of Combinatorial Mathematics and Combinatorial Computing
E-commerce and Technology Innovations
article

Research on Deep Learning-based Consumer Journey Node Recognition and Precise Online Marketing Strategy Construction Methodology

Yueyue Song
article en

Abstract

In today’s rapid development of information technology and big data technology, consumer behavior is undergoing a profound transformation. This study focuses on the decision-making stage of consumer journey, selects indicators based on webpage click stream data, improves the K-means algorithm, and realizes the identification of consumer journey nodes using the binary K-means algorithm. Based on the review recommendation scenario, from the perspective of consumer decision-making journey, we introduce the “attention-attitude-understanding-purchase intention” stage-based decision-making model, apply it to the model design of deep learning, and combine the attention mechanism and co-attention mechanism to propose a product recommendation method based on online reviews. The results show that consumers in clusters 1-4 are in the consumer journey nodes of attention, understanding, attitude, and purchase intention, respectively. The product recommendation model exhibits better recommendation accuracy and time efficiency, with accuracy improved by 18.72%~67.12% and time reduced by 8.39%~62.03% over the comparison method. This paper realizes the innovation of deep learning method with the support of consumer behavior theory, and improves the methodological technical support for accurate online marketing strategy.

Journal of Combinatorial Mathematics and Combinatorial ComputingVol. 127a
Openalex Percentile: Top 87%
E-commerce and Technology Innovations
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