Website Usability Testing Using the User Experience Questionnaire Method

A quality website can meet user needs regarding functionality and usability. The Method to ensure website quality through feature function testing and usability testing. Usability testing is used to explore aspects of User Interface and User Experience (UI/UX). This study focuses on usability testing to measure aspects of ease of use of the website using the UEQ method. Reliability testing shows a correlation of Attractiveness, Perspicuity, and Stimulation > 0.7, while Efficiency, Dependability, and Novelty < 0.7. The benchmark results show that the average attractiveness scale is 2.34, the perspicuity scale is 2.32, the efficiency scale is 2.47, the accuracy scale is 1.91, the stimulation scale is 2.39, and the novelty scale is 2.24. These results show that the website's user experience is very positive and included in the excellent category for all scales. These findings highlight the website's ability to deliver an engaging and effective user experience, emphasizing its strengths in usability and functionality. Furthermore, the results provide clear insights into areas that excel and aspects that may require future improvement, thereby serving as a robust foundation for iterative development and enhancement.

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Published
2024-11-20
DOI
https://doi.org/10.1109/icimcis63449.2024.10956797
Primary Topic
Technology Adoption and User Behaviour
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article
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article

Website Usability Testing Using the User Experience Questionnaire Method

Rifda Faticha Alfa Aziza, Intan Hesti Indriana, Atik Nurmasani, Anggit Dwi Hartanto et al.
Technology Adoption and User Behaviour
article

Website Usability Testing Using the User Experience Questionnaire Method

Rifda Faticha Alfa Aziza, Intan Hesti Indriana, Atik Nurmasani, Anggit Dwi Hartanto, Mayada Azizah
article en

Abstract

A quality website can meet user needs regarding functionality and usability. The Method to ensure website quality through feature function testing and usability testing. Usability testing is used to explore aspects of User Interface and User Experience (UI/UX). This study focuses on usability testing to measure aspects of ease of use of the website using the UEQ method. Reliability testing shows a correlation of Attractiveness, Perspicuity, and Stimulation > 0.7, while Efficiency, Dependability, and Novelty < 0.7. The benchmark results show that the average attractiveness scale is 2.34, the perspicuity scale is 2.32, the efficiency scale is 2.47, the accuracy scale is 1.91, the stimulation scale is 2.39, and the novelty scale is 2.24. These results show that the website's user experience is very positive and included in the excellent category for all scales. These findings highlight the website's ability to deliver an engaging and effective user experience, emphasizing its strengths in usability and functionality. Furthermore, the results provide clear insights into areas that excel and aspects that may require future improvement, thereby serving as a robust foundation for iterative development and enhancement.

Universitas Pembangunan Nasional Veteran Jakarta (ID), Universitas Amikom Yogyakarta
Openalex Percentile: Top 67%
Technology Adoption and User Behaviour
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