Evaluation of Information Technology Governance Using the COBIT 2019 Framework (Case Study: Kementerian Dalam Negeri Republik Indonesia)

The great responsibility carried by Ditjen Polpum Kemendagri RI, there are a number of digital transformation steps to fulfill comprehensive public services to every region in Indonesia. Digital transformation steps to fulfill comprehensive public services to every region in Indonesia. Some of the applications launched by Kemendagri RI, both from infrastructure that is inadequate infrastructure in certain areas so that the features of the application do not function properly, SOPs that are not yet fixed, and limited submission of applications. SOPs that have not been fixed, and limited funding submissions and business processes that have not been implemented with the right procedures. Proper procedures. So it is necessary to measure and improve based on the problems found problems found to optimize the use of IT owned in supporting ongoing business processes. running business processes. From the evaluation carried out, the calculation of capability and maturity in the EDM02 process was produced, APO03, APO04, and DSS01 are at level 4 (Quantitative) and the BAI06 process is at level 3 (Defined). From the calculations obtained, information technology governance Ditjen Polpum Kemendagri RI needs further improvement of the design of information technology governance RI needs further improvement in the design of information technology governance.

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Published
2024-11-20
DOI
https://doi.org/10.1109/icimcis63449.2024.10956390
Primary Topic
Big Data and Business Intelligence
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article
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article

Evaluation of Information Technology Governance Using the COBIT 2019 Framework (Case Study: Kementerian Dalam Negeri Republik Indonesia)

Erly Krisnanik, Catur Nugrahaeni Puspita Dewi, Rio Wirawan, Ni Komang Lusinta
Big Data and Business Intelligence
article

Evaluation of Information Technology Governance Using the COBIT 2019 Framework (Case Study: Kementerian Dalam Negeri Republik Indonesia)

Erly Krisnanik, Catur Nugrahaeni Puspita Dewi, Rio Wirawan, Ni Komang Lusinta
article en

Abstract

The great responsibility carried by Ditjen Polpum Kemendagri RI, there are a number of digital transformation steps to fulfill comprehensive public services to every region in Indonesia. Digital transformation steps to fulfill comprehensive public services to every region in Indonesia. Some of the applications launched by Kemendagri RI, both from infrastructure that is inadequate infrastructure in certain areas so that the features of the application do not function properly, SOPs that are not yet fixed, and limited submission of applications. SOPs that have not been fixed, and limited funding submissions and business processes that have not been implemented with the right procedures. Proper procedures. So it is necessary to measure and improve based on the problems found problems found to optimize the use of IT owned in supporting ongoing business processes. running business processes. From the evaluation carried out, the calculation of capability and maturity in the EDM02 process was produced, APO03, APO04, and DSS01 are at level 4 (Quantitative) and the BAI06 process is at level 3 (Defined). From the calculations obtained, information technology governance Ditjen Polpum Kemendagri RI needs further improvement of the design of information technology governance RI needs further improvement in the design of information technology governance.

Universitas Pembangunan Nasional Veteran Jakarta (ID)
Openalex Percentile: Top 54%
Big Data and Business Intelligence
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