Traditional to digital: human resource management transformation

Purpose Organizations are experiencing significant transformations in human resource management (HRM) due to technological advancements and digitalization. The pandemic has accelerated this transformation, making it crucial for organizational competitiveness. While firms that quickly adopt digital HRM technologies gain a competitive advantage, uncertainty remains regarding the implications and organizational impact of this transformation. This article examines the key elements of HRM digitalization. Design/methodology/approach A bibliometric analysis and the theories, constructs, characteristics and methods (TCCM) framework are used to analyze theoretical foundations, contextual settings, characteristics and methodological approaches. Findings The findings indicate that research has evolved from examining basic automation (pre-2018) to exploring complex human–AI interactions (2018 and onward). However, gaps remain in understanding how AI can complement rather than replace human HR functions. Originality/value No other studies have conducted a comprehensive review of this topic through the TCCM lens.

Authors

Publication Details

Journal
Journal of Work-Applied Management
Published
2025-04-18
DOI
https://doi.org/10.1108/jwam-02-2025-0019
Citations
7
Primary Topic
Human Resources and Workforce
Type
article
Field-Weighted Citation Impact
16.56
Controls
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article

Traditional to digital: human resource management transformation

Sonali Bhattacharya, Sunali Bindra, Shubhasheesh Bhattacharya
7 citations
Journal of Work-Applied Management
Human Resources and Workforce
16.56
article

Traditional to digital: human resource management transformation

Sonali Bhattacharya, Sunali Bindra, Shubhasheesh Bhattacharya
article en
7 citations

Abstract

Purpose Organizations are experiencing significant transformations in human resource management (HRM) due to technological advancements and digitalization. The pandemic has accelerated this transformation, making it crucial for organizational competitiveness. While firms that quickly adopt digital HRM technologies gain a competitive advantage, uncertainty remains regarding the implications and organizational impact of this transformation. This article examines the key elements of HRM digitalization. Design/methodology/approach A bibliometric analysis and the theories, constructs, characteristics and methods (TCCM) framework are used to analyze theoretical foundations, contextual settings, characteristics and methodological approaches. Findings The findings indicate that research has evolved from examining basic automation (pre-2018) to exploring complex human–AI interactions (2018 and onward). However, gaps remain in understanding how AI can complement rather than replace human HR functions. Originality/value No other studies have conducted a comprehensive review of this topic through the TCCM lens.

Journal of Work-Applied Management
Openalex Percentile: Top 1%
Human Resources and Workforce
16.56
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