Role of Employee Experience and Its Impact on Job Satisfaction: A Proposed Theoretical Model

Organizations worldwide are taking steps to enhance employee experience. Employers have started to explore the wholesome impact of various ways in which organizations interact with employees through employee experience. This study aims to understand the phenomenon of employee experience by focusing on the “Person” or “Employee” or “Individual” part of the experience along with the changing environment and suggest a comprehensive theoretical model of employee experience. This study tries to understand the interplay of perceived human resource (HR) practices, person-organization fit (PO Fit), employee experience, and job satisfaction using the PO Fit theory. The article adopts PRISMA methodology to shortlist 41 peer-reviewed journal articles, based only on specific keywords, from a collection of 198 articles from the Scopus database. This study proposes a theoretical model suggesting that perceived HR practices enable an individual to fit better within an organization, creating a pleasant employee experience that further leads to job satisfaction.