Scaling subscriber numbers: The E-Platform’s biggest goal
After COVID-19, E-Commerce played a vital role in businesses. Attracting new customers for their business through different digital modes is a difficult task for the marketer. Customer acquisition is fetching a new subscriber to their product/brand. Moreover, customer acquisition is essential for subscription-based selling because it measures the progress and strength of the product/brand. A new subscription promotes business growth and focuses on creating a foolproof acquisition strategy. This case study provides an overview about the different variants of the subscription-based pricing and business models and the rapid growth of the Subscription E-Commerce Market. It throws light on the strategies for scaling subscribers through acquisition and retention. Additionally, it discusses the expansion of subscription business models and challenges that arise.
Authors
- Kavitha Shanmugam (ORCID: https://orcid.org/0000-0002-1871-3768)
- D. Manimegalai
- Vijay Arpudaraj Antonyraj
Institutions
- SRM Institute of Science and Technology (IN)
- Anna University, Chennai (IN)
Publication Details
- Journal
- Journal of Information Technology Teaching Cases
- Published
- 2025-04-17
- DOI
- https://doi.org/10.1177/20438869251329403
- Primary Topic
- Consumer Market Behavior and Pricing
- Type
- article
- Field-Weighted Citation Impact
- 0.00