Exploring Workplace Dynamics: The Role of Coworker Support and Work-Family Conflict on Job Satisfaction

This study aims to examine the effects of coworker support, work-family conflict, and the mediating role of work-family conflict on job satisfaction among female employees at the Yogyakarta Special Region Education and Training Agency. Using a quantitative approach, data were collected through questionnaires distributed via accidental sampling to 51 respondents, determined using the Slovin formula. The results of the analysis using SmartPLS show that coworker support has a significant positive effect on job satisfaction. Additionally, coworker support has a significant negative effect on work-family conflict, indicating that higher coworker support reduces the level of work-family conflict experienced by employees. Work-family conflict itself has a negative, but statistically insignificant, effect on job satisfaction. The mediation of work-family conflict in the relationship between coworker support and job satisfaction also shows an insignificant result. These findings emphasize the importance of coworker support in reducing work-family conflict while enhancing job satisfaction. The practical implications of this study highlight the need for organizations to foster a supportive work culture by strengthening relationships among employees. This study also opens opportunities for further research into work-family dynamics in the public sector.