Evolution of Public Service Standards in Conditions of Globalization: Comparative Analysis of the Different Countries Experience

Globalization, as a process of increasing interconnectedness and interdependence of countries, has a significant impact on all spheres of public life, including public administration. One of the key aspects of public administration is the provision of quality services to citizens. Research objectives: studying changes in the context of globalization of standards of public services, which are undergoing significant changes, due to the need to adapt to new challenges, technological innovations and growing expectations of citizens. This article provide a comparative analysis of the evolution of public service standards in various countries, identifying key trends and factors in developing countries and countries with economies in transition. Based on the analysis, recommendations are offered for improving the standards of public services in the context of globalization. The analysis of the evolution of public service standards in the context of globalization is a complex and multifaceted process that requires taking into account both international experience and the specifics of each country and has identified key factors influencing the success of the digitalization process.