The Effect of Applying E-Commerce-Based Information Technology on the Growth and Development of MSME Businesses in Indonesia

The development of technology and the internet has created new opportunities for companies to expand their market reach. One form of change in digital technology is the rise of e-commerce, a digital platform that enables businesses to operate efficiently while prioritizing innovation and creativity. Unlike traditional business, online shopping relies on electronic networks, making it more dynamic and accessible. Thus, e-commerce is a technology-based business platform created to help companies achieve their business goals. This encourages SMEs to adapt and go digital. SMEs that adopt e-commerce experience business growth and development, with higher average sales than MSMEs that do not use e-commerce in Indonesia. This study was conducted using a qualitative content analysis method through library research. The findings of this research indicate that MSME business owners must develop their understanding of electronic systems and digital applications to improve marketing and sales strategies of the products or services they offer.

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Publication Details

Journal
KnE Social Sciences
Published
2025-04-17
DOI
https://doi.org/10.18502/kss.v10i8.18431
Primary Topic
SMEs Development and Digital Marketing
Type
article
Field-Weighted Citation Impact
0.00
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article

The Effect of Applying E-Commerce-Based Information Technology on the Growth and Development of MSME Businesses in Indonesia

Dani Amran Hakim, Dania Hellin Amrina, Azizah Nabilah
1 links
KnE Social Sciences
SMEs Development and Digital Marketing
article

The Effect of Applying E-Commerce-Based Information Technology on the Growth and Development of MSME Businesses in Indonesia

Dani Amran Hakim, Dania Hellin Amrina, Azizah Nabilah
article en

Abstract

The development of technology and the internet has created new opportunities for companies to expand their market reach. One form of change in digital technology is the rise of e-commerce, a digital platform that enables businesses to operate efficiently while prioritizing innovation and creativity. Unlike traditional business, online shopping relies on electronic networks, making it more dynamic and accessible. Thus, e-commerce is a technology-based business platform created to help companies achieve their business goals. This encourages SMEs to adapt and go digital. SMEs that adopt e-commerce experience business growth and development, with higher average sales than MSMEs that do not use e-commerce in Indonesia. This study was conducted using a qualitative content analysis method through library research. The findings of this research indicate that MSME business owners must develop their understanding of electronic systems and digital applications to improve marketing and sales strategies of the products or services they offer.

KnE Social SciencesVol. 10(8)
Universitas Islam Negeri Raden Intan Lampung (ID), Indonesia Open University (ID), Universitas Pembangunan Nasional Veteran Yogyakarta (ID)
Openalex Percentile: Top 88%
SMEs Development and Digital Marketing
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