Role of Online Learning Platforms in Expanding Access to Education - Digital Divide and NEP 2020: Strategies for Inclusive Education

The National Education Policy (NEP) 2020 aimed to transform India's educational landscape by emphasizing accessibility, equity, and quality. However, the digital divide remained a significant obstacle in achieving inclusive education. This study investigated the potential of online learning platforms to expand access to education, address the digital divide, and promote inclusive education in alignment with NEP 2020. This study examines the role of online learning platforms in promoting inclusive education in Gujarat, focusing on challenges and accessibility issues faced by students, teachers, and administrators under NEP 2020. Data from 500 participants across rural, semi-urban, and urban areas reveal significant regional disparities in access and effectiveness, with rural areas facing the most challenges. Key factors such as limited internet access and device shortages were identified. The study highlights the potential of online education while recommending improvements in digital infrastructure to ensure equitable access for all students.