Evaluation and Research on the Competence of College Counselors Using Competency Model

ABSTRACT In order to better build the team of college counselors and improve the level of teaching management in colleges, it is necessary to evaluate the ability of counselors. However, the evaluation methods used at present are still few. In this paper, the competency model was employed to evaluate the ability of college counselors. The competency traits were first selected based on the work content of college counselors and related literature and then screened through a questionnaire survey. A competency model was established and applied to evaluate and train counselors' abilities in College A. The evaluation results of the counselors' competence before and after the training were analyzed. The results showed that after the training, the counselors improved significantly in the six competency traits ideological education knowledge, mental health education knowledge, employment guidance knowledge, crisis handling ability, responsibility consciousness, and stress resistance ( p < 0.05). There were significant differences in traits such as ideological education knowledge and employment guidance knowledge between the junior counselors and the middle and senior counselors before the training ( p < 0.05). The difference between counselors with different titles narrowed after training, and there were only significant differences in employment guidance knowledge and crisis handling ability ( p < 0.05). The comparison results verify that the competency model is reliable in evaluating the ability of college counselors and can be applied in actual colleges.