The role of fintech in enhancing financial inclusion

Financial inclusion provides access to underserved users with access to reliable and affordable financial services for reducing poverty and encouraging economic growth. Financial technology (FinTech) has a great potential in emerging economies for enhancing financial inclusion with technology and innovative solutions to deal with financial challenges. This study is aimed to examine the impact of Fintech services on financial accessibility and relationship between using Fintech services and improved financial accessibility. To fulfil these objectives, this study adopts a quantitative research approach which includes descriptive and analytical findings to find out the extent of improvement of financial accessibility by Fintech services. Primary data will be collected through online survey to target Fintech users from different socio-economic backgrounds. Fintech services have improved financial literacy among rural and urban Indians. There are also various challenges affecting the complete potential of Fintech services, such as legal and regulatory constraints, cultural factors, and technology barriers. This study provides important insights to the role of Fintech services to improve financial inclusion. It will help policymakers to identify opportunities related to adoption of Fintech. The findings of the study underscore the importance of using potential of Fintech to foster financial growth and sustainable financial inclusion.