Impact of Role Stressors on Turnover Intention and Affective Commitment: The Mediation Role of Happiness at Workplace and Job Burnout

This study aimed at evaluating the impact of role stressors on affective commitment and turnover intention, both directly and indirectly through mediation effects of happiness at workplace and job burnout. Also, this study has intended to investigate the moderating role of psychological empowerment on the relationship of role stressors with happiness at workplace and job burnout. To fulfil these aims, researcher has collected the data from 205 doctors, nurses and administrative staff of private and public hospitals of Lahore, Pakistan. The collected data was tested through using structural equation modelling (SEM) technique. Findings revealed that role stressors have significant negative influence on happiness at workplace and affective commitment, while role stressors have positive impact on job burnout and turnover intention. Another finding revealed that happiness at workplace and job burnout, both play a partial significant mediation role between role stressors and affective commitment as well as turnover intention. Moreover, the findings of this study supported the moderating effects of psychological empowerment on the relationship of role stressors with happiness at workplace and job burnout. As study was conducted in the context of private and public hospitals of Lahore, Pakistan; therefore, findings may not be generalized on other areas. This study has both theoretical and practical contributions for students, management and practitioners.