Exploration and Research on the Innovation of "Vehicle to Person" Contact Point Operation in Express Delivery Collection and Delivery Business

Under the conditions of digital life and production, the continuously expanding consumption scale, high-frequency consumption behaviors, and high timeliness requirements have brought huge delivery pressures to manufacturing enterprises, distribution and retail enterprises, and logistics enterprises. In this context, improving transportation and delivery efficiency is crucial. This paper focuses on the research on the innovation of the operation mode of express delivery collection and delivery business under the digital development of logistics enterprises, and deeply analyzes several key issues that enterprises can control under the "vehicle to person" contact point operation. It systematically expounds the development status, necessity of the innovation of express delivery collection and delivery business, and puts forward the innovation points of the "vehicle to person" contact point operation. Based on these analyses, research is carried out around the division of labor between people and vehicles, the path planning and scheduling of unmanned vehicles, information interaction, and cargo delivery. This not only provides new ideas for promoting the high-quality development of China's logistics industry in express delivery collection and delivery business but also contributes to the acceleration of the construction of a modern logistics system.