From Click to Doorstep: Building Resilient Cyber Defenses in Quick Commerce Logistics

Abstract: The rise of quick commerce (q-commerce) in Asia—particularly in India—has transformed consumer expectations around speed, convenience, and availability. With deliveries now promised within 10 to 30 minutes, the ecosystem supporting last-mile logistics has become increasingly digitized, automated, and dependent on real-time data exchange. While this shift fuels operational efficiency and customer satisfaction, it also introduces a broad spectrum of cybersecurity vulnerabilities, ranging from data breaches and payment fraud to the compromise of delivery systems and manipulation of supply chain data. This research explores the intersection of cybersecurity and q-commerce logistics by analyzing both primary and secondary data from the Indian market and broader Asian regions. The study identifies critical cyber risks in the q-commerce supply chain and proposes a resilient cybersecurity framework tailored for the high-speed, high-risk logistics environment. The paper contributes to the academic discourse by offering strategic, region-specific solutions and highlighting the growing need for secure digital infrastructures in fast-paced commerce models.