Time-motion study in primary health care in moldova: How do family doctors and medical assistants spend their work time?

Family doctors used nearly half of their work time on direct patient care, while medical assistants spent less than one third, with administrative tasks taking up most of medical assistants' time. Consultation durations were short for both cadres, especially among medical assistants, reflecting the high workload in primary health care in Moldova. Additionally, health personnel contracted for 1.5 full-time equivalents worked consistently fewer hours than required by their contracts, indicating this system does not improve patient access or resolve personnel shortages.

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Publication Details

Journal
PLoS ONE
Published
2025-04-16
DOI
https://doi.org/10.1371/journal.pone.0321371
Primary Topic
Global Health Workforce Issues
Type
article
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article

Time-motion study in primary health care in moldova: How do family doctors and medical assistants spend their work time?

Ala Curteanu, Helen Prytherch, Alexandra Topa, Jari Kempers et al.
PLoS ONE
Global Health Workforce Issues
article

Time-motion study in primary health care in moldova: How do family doctors and medical assistants spend their work time?

Ala Curteanu, Helen Prytherch, Alexandra Topa, Jari Kempers, Ghenadie Curocichin, Altiona Muho
article en

Abstract

Family doctors used nearly half of their work time on direct patient care, while medical assistants spent less than one third, with administrative tasks taking up most of medical assistants' time. Consultation durations were short for both cadres, especially among medical assistants, reflecting the high workload in primary health care in Moldova. Additionally, health personnel contracted for 1.5 full-time equivalents worked consistently fewer hours than required by their contracts, indicating this system does not improve patient access or resolve personnel shortages.

PLoS ONEVol. 20(4)
Swiss Tropical and Public Health Institute (CH), University of Basel (CH), Finnish Institute of Occupational Health (FI), Nicolae Testemițanu State University of Medicine and Pharmacy (MD), Institute of Applied Physics (MD)
Openalex Percentile: Top 87%
Global Health Workforce Issues
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