Using CHATBOTS Powered by GPT-3 to Increase Staff Engagement

And that is the reason why employee engagement is the essence of productivity, prosperity, and job satisfaction in an organization. But so many organizations are struggling to figure out how to maintain high levels of engagement, especially in a remote and hybrid world. To address this we have integrated GPT -3 powered chatbots to interact with the employees at hand using very high level of natural language processing and machine learning approach to make human interaction making their experience better. This paper discusses the utilization of GPT -3 based chatbots in employee involvement, the usefulness of using GPT -3 based chatbots in employee engagement and the limitations and issues that can persist. GPT -3GPT -3: a language model that generates coherent and contextually relevant text based on input prompts. Because It understands and generates human-like responses, it is used for many applications, including customer service, content creation, and personal assistance. In converse of employee engagement GPT -3 powered chatbots can be used as virtual assistants to engage employees, respond to query and give personalized recommendations on the fly. The biggest advantage of a GPT -3 powered chatbots on-demand, customized conversations available 24/7 and across the globe. When individuals from different time zones and schedules need to work together, this is especially important today. They give employees a fast track to company information, HR policies, training materials and even wellness resources, so they know where to turn, feel competent and get to feel supported and in the know at all times.“ Moreover, chatbots can be a direct line for employees to discuss any concerns or feedback they have, allowing HR teams to identify trends, address issues quickly before they become a problem, and ultimately increase employee satisfaction. GPT -3 aided chatbots can also be made for employee development by creating personalized learning modules and reminding employees of performance goals, or even offering career advice. This foster a culture of belongingness and growth, which is crucial for sustaining long-term gainful participation. These chatbots can also aid with wellness, offering mental health assistance, stress management tips, and regular wellness check-ins for a well-rounded approach to worker well-being.

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Publication Details

Published
2025-02-13
DOI
https://doi.org/10.1109/ic363308.2025.10957238
Citations
1
Primary Topic
Leadership, Behavior, and Decision-Making Studies
Type
article
Field-Weighted Citation Impact
2.11
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article

Using CHATBOTS Powered by GPT-3 to Increase Staff Engagement

Anjali Krushna Kadao, Sutar Manisha Balkrishna
1 citations
Leadership, Behavior, and Decision-Making Studies
2.11
article

Using CHATBOTS Powered by GPT-3 to Increase Staff Engagement

Anjali Krushna Kadao, Sutar Manisha Balkrishna
article en
1 citations

Abstract

And that is the reason why employee engagement is the essence of productivity, prosperity, and job satisfaction in an organization. But so many organizations are struggling to figure out how to maintain high levels of engagement, especially in a remote and hybrid world. To address this we have integrated GPT -3 powered chatbots to interact with the employees at hand using very high level of natural language processing and machine learning approach to make human interaction making their experience better. This paper discusses the utilization of GPT -3 based chatbots in employee involvement, the usefulness of using GPT -3 based chatbots in employee engagement and the limitations and issues that can persist. GPT -3GPT -3: a language model that generates coherent and contextually relevant text based on input prompts. Because It understands and generates human-like responses, it is used for many applications, including customer service, content creation, and personal assistance. In converse of employee engagement GPT -3 powered chatbots can be used as virtual assistants to engage employees, respond to query and give personalized recommendations on the fly. The biggest advantage of a GPT -3 powered chatbots on-demand, customized conversations available 24/7 and across the globe. When individuals from different time zones and schedules need to work together, this is especially important today. They give employees a fast track to company information, HR policies, training materials and even wellness resources, so they know where to turn, feel competent and get to feel supported and in the know at all times.“ Moreover, chatbots can be a direct line for employees to discuss any concerns or feedback they have, allowing HR teams to identify trends, address issues quickly before they become a problem, and ultimately increase employee satisfaction. GPT -3 aided chatbots can also be made for employee development by creating personalized learning modules and reminding employees of performance goals, or even offering career advice. This foster a culture of belongingness and growth, which is crucial for sustaining long-term gainful participation. These chatbots can also aid with wellness, offering mental health assistance, stress management tips, and regular wellness check-ins for a well-rounded approach to worker well-being.

Kalinga University (IN)
Openalex Percentile: Top 15%
Leadership, Behavior, and Decision-Making Studies
2.11
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