Optimizing Logistics in E-Commerce Using Deep Random Forest for Enhanced User Satisfaction

Operational efficiency is one of the most important factors affecting customer satisfaction directly in e-commerce. Still, constant addressing of timely delivery, path simplification, and reduction of delays remains challenging problems. Deep Random Forest (DRF) is a new approach presented in this work to examine and forecast significant logistics metrics including delivery times and satisfaction scores. Development of this approach targeted to solve these issues. The model makes use of e-commerce past performance including order volumes, customer comments, and delivery times. Findings: The suggested approach achieves 10% increase in user satisfaction, 12% cost reduction, and 15% faster delivery times than baseline methods. This is accomplished by means of DRF, applied to examine trends and carry out predictive modifications. Results and Methodology: These results outperform those of the benchmarks established by Gradient Boosting and XGBoost, which displayed respective rises in satisfaction of 9% and 8%. Apart from improving the quality of service, the use of DRF not only strengthened user loyalty but also contributed to improve the transportation efficiency. This approach exposes the transforming opportunities of artificial intelligence in logistics management for e-commerce systems. This approach guarantees operations with a customer-centric concentration benefiting from measurable advantages.