A Study on the Relationships among the Length of Job, Perceived Competency Level, and Job Satisfaction of the Public Employment Service Workers

Purpose: The purpose of this study was to analyze the relationships among the length of job, perceived competency level, and job satisfaction of public employment service workers. Method: Data was obtained through a survey of 259 public employment service workers who were involved in regional development projects. Results: First, the length of a job has a positive impact on the perceived level of competency and job satisfaction. Second, perceived competency level was found to positively impact job satisfaction. Third, the mediating effect of perceived competency level was confirmed between the length of job and job satisfaction. Conclusion: Organizational interventions such as effective employee training and development are necessary to ensure continuous quality work performance and improve the competency level of the public employment service workers. In addition, a certain period of job tenure for the employment service work may be needed to increase their job satisfaction.