South Asian patient experiences of professional interpreting service provision in general practice in England: a qualitative interview study
No/low English proficiency patients need additional support when booking interpreted-assisted appointments. Increasing patient awareness of and confidence in professional language support is vital to uptake of services. Emphasising the benefits of professional support over informal options is important, with links to patient safety. We provide recommendations for general practice in how to support the uptake of professional interpreting services.
Authors
- Cecilia Vindrola‐Padros (ORCID: https://orcid.org/0000-0001-7859-1646)
- Georgia Black (ORCID: https://orcid.org/0000-0003-2676-5071)
- Graham Hieke (ORCID: https://orcid.org/0000-0002-0910-2009)
- Sabine Braun (ORCID: https://orcid.org/0000-0002-6187-3812)
- Lily Islam
- Judith Yargawa (ORCID: https://orcid.org/0000-0002-6299-2215)
- Emily D. Williams (ORCID: https://orcid.org/0000-0002-9399-1960)
- Katriina L. Whitaker (ORCID: https://orcid.org/0000-0002-0947-1840)
- Paramjit Singh Gill (ORCID: https://orcid.org/0000-0001-8756-6813)
Institutions
- Queen Mary University of London (GB)
- King's College London (GB)
- University of Surrey (GB)
- University of Warwick (GB)
- University College London (GB)
Publication Details
- Journal
- International Journal for Equity in Health
- Published
- 2025-04-16
- DOI
- https://doi.org/10.1186/s12939-025-02477-4
- Citations
- 1
- Primary Topic
- Interpreting and Communication in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 2.82
Funders
- Barts Charity
- National Institute for Health and Care Research
- Department of Health and Social Care
- Health Services and Delivery Research Programme
- National Institute for Health Research Applied Research Collaboration West
- THIS Institute, University of Cambridge