The Role of Online Classes in Shaping Students and Teacher Experiences in Secondary Education: A Study in South 24 Parganas, West Bengal

The shift to online education has significantly impacted the experiences of both students and teachers in secondary schools, particularly in South 24 Parganas, West Bengal. This study explores the role of online classes in shaping educational experiences by analyzing their advantages, challenges, and overall effectiveness. The research employs a quantitative methodology, surveying 100 students and teachers to assess their perceptions, engagement levels, and technological challenges. Findings indicate that while online learning offers accessibility and flexibility, it also presents significant obstacles, including poor internet connectivity, lack of digital literacy, and decreased student engagement. Teachers face additional challenges, such as increased workload and difficulty in fostering interactive learning environments. Statistical analysis, including chi-square and t-tests, confirms a significant impact of online education on both students and teachers. The study highlights the urgent need for improved digital infrastructure, comprehensive teacher training, and strategies to enhance student motivation and participation. In conclusion, while online education has revolutionized learning, its effectiveness depends on addressing technological and pedagogical barriers. The findings provide valuable insights for policymakers and educators in refining digital education strategies to bridge the gap between traditional and online learning, ensuring a more inclusive and efficient educational experience.