A study on the Impact of Digital Marketing Strategies on Customer Engagement

Digital marketing has revolutionized the way businesses engage with customers, offering innovative strategies to enhance brand visibility and interaction.This study examines the impact of digital marketing strategies on customer engagement, focusing on key elements such as social media marketing, search engine optimization (SEO), content marketing, email campaigns, influencer marketing, and paid advertising.Through a combination of qualitative and quantitative research methods, the study analyzes how these strategies influence customer interaction, brand awareness, purchasing decisions, and long-term loyalty.The findings highlight the effectiveness of personalized marketing, datadriven decision-making, and omnichannel engagement in fostering strong customer relationships.The study concludes with insights into optimizing digital marketing efforts to enhance customer engagement, retention, and overall business growth in an increasingly digital-driven marketplace.

Publication Details

Journal
IMRJR
Published
2025-04-16
DOI
https://doi.org/10.17148/imrjr.2025.020413
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

A study on the Impact of Digital Marketing Strategies on Customer Engagement

IMRJR
Technology Adoption and User Behaviour
article

A study on the Impact of Digital Marketing Strategies on Customer Engagement

article en

Abstract

Digital marketing has revolutionized the way businesses engage with customers, offering innovative strategies to enhance brand visibility and interaction.This study examines the impact of digital marketing strategies on customer engagement, focusing on key elements such as social media marketing, search engine optimization (SEO), content marketing, email campaigns, influencer marketing, and paid advertising.Through a combination of qualitative and quantitative research methods, the study analyzes how these strategies influence customer interaction, brand awareness, purchasing decisions, and long-term loyalty.The findings highlight the effectiveness of personalized marketing, datadriven decision-making, and omnichannel engagement in fostering strong customer relationships.The study concludes with insights into optimizing digital marketing efforts to enhance customer engagement, retention, and overall business growth in an increasingly digital-driven marketplace.

IMRJRVol. 2(4)
Openalex Percentile: Top 92%
Technology Adoption and User Behaviour
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