Mitigating supply chain disruptions, risks, and vulnerabilities

The global supply chain has made numerous strides in improving processes to keep the supply chain functional. However, supply chain businesses suffer disruptions from many different factors, which impact the supply chain businesses and customers. The purpose of this research was to understand the various ways the supply chain disruption occurs and to develop potential ideas on mitigating disruptions. The background of the issue was researched, followed by the interview of 11 high-level supply chain managers and employees to obtain data for understanding the disruption factors and the strategies that were developed and implemented to mitigate the risks and impact of disruptions. After the interviews were conducted, a thematic analysis was used to analyse the data collected to discover several themes. Each theme involved a general strategy that supply chain businesses can implement and develop based on the different organisational culture while keeping the priorities and goals the same.