Life against algorithmic management: a study on burnout and its influencing factors among food delivery riders

Under algorithmic management, burnout is prevalent among China's food delivery riders and influenced by multiple factors. Individualized support, humane organizational systems, satisfied work mechanism, and supportive social environment can help lessen algorithmic management's negative effects on food delivery riders and reduce their burnout. This study provides theoretical recommendations to protect occupational health of gig workers in platform economy, and offers valuable guidance for practical application.

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Institutions

Publication Details

Journal
Frontiers in Public Health
Published
2025-04-15
DOI
https://doi.org/10.3389/fpubh.2025.1531541
Citations
4
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
16.81

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article

Life against algorithmic management: a study on burnout and its influencing factors among food delivery riders

Lizhi Wu, Jian Dong, Guodong Zhang
4 citations
Frontiers in Public Health
Digital Economy and Work Transformation
16.81
article

Life against algorithmic management: a study on burnout and its influencing factors among food delivery riders

Lizhi Wu, Jian Dong, Guodong Zhang
article en
4 citations

Abstract

Under algorithmic management, burnout is prevalent among China's food delivery riders and influenced by multiple factors. Individualized support, humane organizational systems, satisfied work mechanism, and supportive social environment can help lessen algorithmic management's negative effects on food delivery riders and reduce their burnout. This study provides theoretical recommendations to protect occupational health of gig workers in platform economy, and offers valuable guidance for practical application.

Frontiers in Public HealthVol. 13
Shandong First Medical University (CN), Shandong University of Science and Technology (CN)
Natural Science Foundation of Shandong Province
Openalex Percentile: Top 1%
Digital Economy and Work Transformation
16.81
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