THE INFLUENCE OF SELF-EFFICACY AND MOTIVATION ON PERFORMANCE THROUGH INNOVATION AS AN INTERVENING VARIABLE AMONG GENERATION Z EMPLOYEES AT VIVERE HOTEL, ARTOTEL CURATED

The influence of self-efficacy and motivation on employee performance has become a key focus in the hospitality industry, particularly among Generation Z employees. This study examines the impact of self-efficacy and motivation on employee performance, with innovation serving as an intervening variable, in the context of VIVERE Hotel, ARTOTEL Curated. A quantitative research approach was employed to analyze data collected from 133 employees through structured questionnaires. The results indicate that self-efficacy significantly influences both innovation and employee performance, while motivation also demonstrates a strong positive impact on innovation and performance. Innovation acts as a vital mediating factor, amplifying the effects of self-efficacy and motivation on employee performance. The findings reveal that self-efficacy positively and significantly affects employee performance both directly and indirectly through innovation. Similarly, motivation was found to have a substantial influence on innovation and employee performance. Innovation, as an intervening variable, significantly enhances the relationship between self-efficacy, motivation, and performance. These results underscore the critical role of self-efficacy and motivation in fostering employee innovation and achieving superior performance outcomes. The study contributes to theoretical advancements in understanding the dynamics between self-efficacy, motivation, innovation, and performance within the hospitality sector. Practically, the findings offer valuable insights for hotel management in designing strategies to enhance the performance of Generation Z employees through targeted initiatives aimed at building self-efficacy, fostering motivation, and promoting innovation.