Brand Preference In Islamic Banking

University students have a clear need for bank accounts as they have fees, expenses and cash needs. The usefulness of a current account is therefore pre-evident and Islamic banks need to focus on their brand image and the services they offer. Indeed, understanding bank selection from Muslim customer’s perspective can provide useful information to banks’ senior management to help them allocate resources and design products that promise to attract and better satisfy customers. Literature collected so far suggests a strong Islamic brand reputation as well as better financial and banking services is the main factors which influence the selection of a brand. The purpose of this paper is to test this within a positivistic empirical framework and amongst the younger generation in Indonesia.

Authors

Publication Details

Journal
Bengkulu International Conference on Economics Management Business and Accounting (BICEMBA)
Published
2024-11-22
DOI
https://doi.org/10.33369/bicemba.2.2024.43
Primary Topic
Islamic Finance and Banking Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Brand Preference In Islamic Banking

Yenti Sumarni, Miko Polindi, Kirana Widya Anggraini, Revi Hardayanti et al.
Bengkulu International Conference on Economics Management Business and Accounting (BICEMBA)
Islamic Finance and Banking Studies
article

Brand Preference In Islamic Banking

Yenti Sumarni, Miko Polindi, Kirana Widya Anggraini, Revi Hardayanti, Ingke Dwi Agusti
article en

Abstract

University students have a clear need for bank accounts as they have fees, expenses and cash needs. The usefulness of a current account is therefore pre-evident and Islamic banks need to focus on their brand image and the services they offer. Indeed, understanding bank selection from Muslim customer’s perspective can provide useful information to banks’ senior management to help them allocate resources and design products that promise to attract and better satisfy customers. Literature collected so far suggests a strong Islamic brand reputation as well as better financial and banking services is the main factors which influence the selection of a brand. The purpose of this paper is to test this within a positivistic empirical framework and amongst the younger generation in Indonesia.

Bengkulu International Conference on Economics Management Business and Accounting (BICEMBA)Vol. 2
Openalex Percentile: Top 52%
Islamic Finance and Banking Studies
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