Breaking the Single Image: Fashion Brands Take a Stand on Inclusivity

The corporate social responsibility (CSR) of fashion companies in terms of inclusion and its effect on consumer behavior is investigated in this article. According to the study background, especially in terms of inclusiveness, modern consumers want brands to stand on social problems. Examining how companies may establish good relationships with the public by using real and consistent marketing messaging forms part of the study materials. Mostly on literature review and case analysis-especially the comparison between Aerie and Victoria's Secret-the study approach is Through the #AerieReal campaign, Aerie has effectively enhanced its brand image and sales; Victoria's Secret has suffered a crisis of confidence because of its lack of real diversity. The study's conclusion underlines how firms must keep authenticity and openness in social campaigning if they are to win consumers' trust and loyalty.

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Publication Details

Journal
International Journal of Social Sciences and Public Administration
Published
2025-04-13
DOI
https://doi.org/10.62051/ijsspa.v6n3.21
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
Field-Weighted Citation Impact
0.00
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article

Breaking the Single Image: Fashion Brands Take a Stand on Inclusivity

Yitong Yu
International Journal of Social Sciences and Public Administration
Consumer Behavior in Brand Consumption and Identification
article

Breaking the Single Image: Fashion Brands Take a Stand on Inclusivity

Yitong Yu
article en

Abstract

The corporate social responsibility (CSR) of fashion companies in terms of inclusion and its effect on consumer behavior is investigated in this article. According to the study background, especially in terms of inclusiveness, modern consumers want brands to stand on social problems. Examining how companies may establish good relationships with the public by using real and consistent marketing messaging forms part of the study materials. Mostly on literature review and case analysis-especially the comparison between Aerie and Victoria's Secret-the study approach is Through the #AerieReal campaign, Aerie has effectively enhanced its brand image and sales; Victoria's Secret has suffered a crisis of confidence because of its lack of real diversity. The study's conclusion underlines how firms must keep authenticity and openness in social campaigning if they are to win consumers' trust and loyalty.

International Journal of Social Sciences and Public AdministrationVol. 6(3)
The University of Melbourne (AU)
Openalex Percentile: Top 91%
Consumer Behavior in Brand Consumption and Identification
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