New Approach to Student Education Based on Chatbot

In recent years, we have seen a shift in the way we search, collect and verify knowledge on the Internet. Instead of the traditional way of typing questions into a web browser and selecting the appropriate answer, users are increasingly turning to chatbots to answer their questions. The answers provided by a generative chatbot are not always adequate and therefore it is important to use those chatbots that have a predefined set of knowledge that is used to get answers. In this paper, we present the results of the application of educational chatbots in different subjects studied in different study curriculums and at different universities.

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Published
2025-03-19
DOI
https://doi.org/10.1109/infoteh64129.2025.10959234
Primary Topic
AI in Service Interactions
Type
article
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New Approach to Student Education Based on Chatbot

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article

New Approach to Student Education Based on Chatbot

Gordana Ostojić, Božidar V. Popović, Stevan Stankovski, Slobodan Lubura, X. Zhang
article en

Abstract

In recent years, we have seen a shift in the way we search, collect and verify knowledge on the Internet. Instead of the traditional way of typing questions into a web browser and selecting the appropriate answer, users are increasingly turning to chatbots to answer their questions. The answers provided by a generative chatbot are not always adequate and therefore it is important to use those chatbots that have a predefined set of knowledge that is used to get answers. In this paper, we present the results of the application of educational chatbots in different subjects studied in different study curriculums and at different universities.

University of Novi Sad (RS), University of East Sarajevo (BA), China Agricultural University (CN)
Quality Education
Openalex Percentile: Top 97%
AI in Service Interactions
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