AI-based tools’ impact on university education

Purpose: The main reason for writing the paper was to present the latest research studies on using AI in education and present the survey studies on students’ opinions according to AI-based tools in learning process. Design/methodology/approach: The theoretical part of the article presents research from the last 5 years on AI in education and higher education. The empirical part presents the results of surveys conducted among students of the University of Economics in Krakow on their opinions on the impact of AI-based tools on their learning process. Findings: The research show that the vast majority (95.1%) of respondents see that tools based on AI facilitate the learning process and provide valuable didactic support. Despite positive assessments, respondents express concerns about credibility, privacy and potential addiction to technology. Research limitations/implications: The results suggest the need for appropriate regulation and education regarding the use of AI-based tools. The study is limited by the too rapid development of AI in recent times and the ever-increasing number of new tools used in the student learning process. Practical implications: The study revealed that 95.1% of students find AI tools like ChatGPT, Canva, and Quizlet beneficial for learning, although concerns about credibility, privacy, and dependency remain. It suggests universities should implement AI tools and train staff in their use while addressing risks and ensuring equal access for all students. Social implications: By highlighting the benefits of AI in education, the study may foster more positive public attitudes towards technological integration in learning environments. With AI tools enhancing the learning experience and potentially improving educational outcomes, students may enjoy improved academic success and career prospects, ultimately contributing to a higher quality of life. Originality/value: The study is notable for its focus on students and their subjective assessments of the opportunities and concerns related to the use of AI, especially in the context of tools such as ChatGPT, Canva, and Quizlet, which sheds light on their growing importance and challenges in higher education. Keywords: artificial intelligence, AI, AI-based tools, university education. Category of the paper: research paper.