Algorithmic learning or learner autonomy? Rethinking AI’s role in digital education

Purpose The purpose of this study is to critically investigate the effects of artificial intelligence (AI)-driven learning environments on learner autonomy, knowledge co-construction and digital equity in Thailand’s online education context. It aims to analyze how algorithmic learning tools and AI-based systems shape learners' educational experiences, particularly focusing on whether these technologies enhance or constrain learner autonomy and collaborative interactions. Additionally, it evaluates ethical and social implications, particularly the digital divide, algorithmic biases and the transparency of AI-mediated educational processes. The study seeks to provide actionable insights and recommendations for policymakers, educators and developers to optimize AI integration for inclusive lifelong learning. Design/methodology/approach This research adopts a qualitative case study methodology involving in-depth, semi-structured interviews, participant observations and detailed document analysis from 30 diverse participants, including urban and rural learners, educators and instructional designers. Employing actor-network theory (ANT) and posthumanist theoretical frameworks, the study critically examines interactions between human and non-human actors within AI-driven educational environments. This approach allows for comprehensive exploration of participants' lived experiences, perceptions and interactions with AI technologies. Triangulation of multiple data sources ensures depth and reliability, providing nuanced insights into how AI systems influence learner autonomy, collaborative learning processes and educational equity. Findings The study identifies AI-driven learning platforms as having dual impacts on learner autonomy, simultaneously enabling greater self-directed learning through personalized guidance and real-time feedback while imposing algorithmic constraints that restrict intellectual exploration. AI-facilitated knowledge co-construction effectively organizes and structures peer interactions yet often results in depersonalized, transactional communication lacking deep human engagement. Furthermore, significant digital inequities are evident, with rural learners disproportionately disadvantaged due to limited technological infrastructure and algorithmic biases embedded within AI-driven platforms. These inequities highlight a critical need for inclusive, transparent and ethical design practices to ensure equitable access and meaningful learner agency. Research limitations/implications The qualitative, context-specific nature of the case study limits the generalizability of findings beyond Thailand’s online educational environment. The rapidly evolving nature of AI technologies suggests that findings reflect a specific temporal context, necessitating continuous research updates. Participant selection bias may have influenced findings, with participants potentially holding strong pre-existing opinions on AI-driven education. Future studies should consider longitudinal analyses to understand long-term impacts, comparative cross-cultural research to validate findings and deeper exploration of algorithmic biases, fairness and ethical considerations in AI-driven educational tools, particularly how they affect diverse socio-economic groups. Practical implications Practically, this research underscores the necessity of designing AI-driven learning platforms that genuinely empower learner autonomy and critical thinking rather than restrict or overly dictate educational pathways. Educational practitioners and technology developers should implement transparent AI decision-making processes, enabling learners to understand and critically evaluate algorithmic recommendations. Policies must prioritize digital infrastructure expansion and digital literacy programs to reduce urban-rural digital disparities. Furthermore, pedagogical practices should integrate human-centric approaches to complement AI tools, ensuring that AI technologies serve to enhance, rather than replace, essential human interactions within collaborative learning environments. Social implications The study emphasizes that AI-driven education holds significant potential for democratizing lifelong learning by offering personalized and adaptive learning experiences. However, it also warns of the risks associated with reinforcing existing socio-economic and digital inequalities, particularly between urban and rural learners. Addressing algorithmic biases and digital divides through targeted policy interventions, infrastructural investments and inclusive educational practices is critical for fostering equity and inclusivity in education. By ensuring that AI platforms are accessible and beneficial for all learner demographics, societies can leverage technology as a tool for broad-based educational empowerment and social development rather than a mechanism perpetuating exclusion. Originality/value This research contributes original insights into the nuanced impacts of AI-driven learning on learner autonomy, collaborative interactions and digital equity within the Thai educational context – areas relatively underexplored in existing literature. By uniquely integrating actor-network theory and posthumanist perspectives, it offers a sophisticated understanding of the interplay between humans and technologies in educational settings. The empirical findings deliver crucial evidence-based recommendations for educators, policymakers and developers aiming to ethically and inclusively leverage AI in education. Ultimately, the study enriches ongoing discussions on balancing technological advancement with human-centric, equitable and socially responsible educational practices.