Process Reengineering and Efficiency Improvement Path of Local Government E-Government Services

With the rapid development of information technology, local government e-government services are facing problems such as complex processes, information silos, and insufficient departmental collaboration, which affect service efficiency and quality. Local governments need to optimize and integrate administrative processes through the reengineering and efficiency improvement of e-government service processes. By establishing a unified technology platform, promoting cross departmental data sharing, and optimizing internal government management processes, the response speed and service quality of e-government can be effectively improved, thereby enhancing government transparency and public satisfaction. Implementing these strategies not only helps improve government service efficiency, but also enhances trust and participation from all sectors of society, promoting modernization of government governance.

Authors

Institutions

Publication Details

Journal
Academic journal of management and social sciences
Published
2025-04-14
DOI
https://doi.org/10.54097/9f72bk84
Primary Topic
E-Government and Public Services
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Process Reengineering and Efficiency Improvement Path of Local Government E-Government Services

Yunyi An
Academic journal of management and social sciences
E-Government and Public Services
article

Process Reengineering and Efficiency Improvement Path of Local Government E-Government Services

Yunyi An
article en

Abstract

With the rapid development of information technology, local government e-government services are facing problems such as complex processes, information silos, and insufficient departmental collaboration, which affect service efficiency and quality. Local governments need to optimize and integrate administrative processes through the reengineering and efficiency improvement of e-government service processes. By establishing a unified technology platform, promoting cross departmental data sharing, and optimizing internal government management processes, the response speed and service quality of e-government can be effectively improved, thereby enhancing government transparency and public satisfaction. Implementing these strategies not only helps improve government service efficiency, but also enhances trust and participation from all sectors of society, promoting modernization of government governance.

Academic journal of management and social sciencesVol. 11(1)
Ocean University of China (CN)
Openalex Percentile: Top 91%
E-Government and Public Services
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Process Reengineering and Efficiency Improvement Path of Local Government E-Government Services — Yunyi An · Academic journal of management and social sciences (2025) | TGRS Research Map | TGRS