Using design thinking in agile organizations in the aspect of sustainable development of the organization

Purpose: The aim of the article is to analyze the application of Design Thinking in agile organizations in the context of sustainable development. The study focuses on identifying the determinants of the effective implementation of this approach and assessing its impact on the adaptability, innovation and long-term effectiveness of the organization. Design/methodology/approach: The study used a survey method, based on a survey questionnaire conducted among 303 respondents. The results were subjected to multiple correspondence analysis (MCA) to identify the relationships between key aspects of Design Thinking and their impact on the functioning of the organization. Findings: The results indicate that Design Thinking plays an important role in agile organizations, supporting iterative processes, interdisciplinary collaboration, and a flexible approach to changing conditions. The highest ratings were given to aspects related to prototyping, iterative process improvement, and rapid identification of problems and needs. Research limitations/implications: The study is based on a survey conducted on a sample of 303 respondents, which limits the possibility of full generalization of the results. Multiple correspondence analysis identifies relationships between variables but does not determine cause-effect relationships. The lack of analysis of the long-term impact of Design Thinking indicates the need for longitudinal studies and extension of the analysis to different sectors. Practical implications: The use of Design Thinking in agile organizations can contribute to more effective innovation management, better alignment of strategies with stakeholder needs, and implementation of practices consistent with the principles of sustainable development. The research results can be the basis for recommendations for organizations striving to increase their adaptive capacity and optimize management processes. Social implications: Implementation of Design Thinking supports creation of more inclusive and socially responsible solutions, adapted to real needs of users. Interdisciplinary cooperation and creative approach support building business models that take into account sustainable development and positive impact on the environment. Originality/value: The article provides empirical evidence for the importance of Design Thinking in agile organizations, emphasizing its impact on sustainable development and long- term effectiveness. The use of MCA analysis allows for a detailed determination of the relationships between the key elements of this approach, which is a significant contribution to the development of research on innovative management methods. Keywords: Design Thinking, agile organizations, sustainable development, questionnaire, efficiency. Category of the paper: research paper.

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Publication Details

Journal
Scientific Papers of Silesian University of Technology Organization and Management Series
Published
2025-01-01
DOI
https://doi.org/10.29119/1641-3466.2025.218.19
Primary Topic
Collaboration in agile enterprises
Type
article
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article

Using design thinking in agile organizations in the aspect of sustainable development of the organization

Maria Kocot, Marika Szymańska
Scientific Papers of Silesian University of Technology Organization and Management Series
Collaboration in agile enterprises
article

Using design thinking in agile organizations in the aspect of sustainable development of the organization

Maria Kocot, Marika Szymańska
article en

Abstract

Purpose: The aim of the article is to analyze the application of Design Thinking in agile organizations in the context of sustainable development. The study focuses on identifying the determinants of the effective implementation of this approach and assessing its impact on the adaptability, innovation and long-term effectiveness of the organization. Design/methodology/approach: The study used a survey method, based on a survey questionnaire conducted among 303 respondents. The results were subjected to multiple correspondence analysis (MCA) to identify the relationships between key aspects of Design Thinking and their impact on the functioning of the organization. Findings: The results indicate that Design Thinking plays an important role in agile organizations, supporting iterative processes, interdisciplinary collaboration, and a flexible approach to changing conditions. The highest ratings were given to aspects related to prototyping, iterative process improvement, and rapid identification of problems and needs. Research limitations/implications: The study is based on a survey conducted on a sample of 303 respondents, which limits the possibility of full generalization of the results. Multiple correspondence analysis identifies relationships between variables but does not determine cause-effect relationships. The lack of analysis of the long-term impact of Design Thinking indicates the need for longitudinal studies and extension of the analysis to different sectors. Practical implications: The use of Design Thinking in agile organizations can contribute to more effective innovation management, better alignment of strategies with stakeholder needs, and implementation of practices consistent with the principles of sustainable development. The research results can be the basis for recommendations for organizations striving to increase their adaptive capacity and optimize management processes. Social implications: Implementation of Design Thinking supports creation of more inclusive and socially responsible solutions, adapted to real needs of users. Interdisciplinary cooperation and creative approach support building business models that take into account sustainable development and positive impact on the environment. Originality/value: The article provides empirical evidence for the importance of Design Thinking in agile organizations, emphasizing its impact on sustainable development and long- term effectiveness. The use of MCA analysis allows for a detailed determination of the relationships between the key elements of this approach, which is a significant contribution to the development of research on innovative management methods. Keywords: Design Thinking, agile organizations, sustainable development, questionnaire, efficiency. Category of the paper: research paper.

Scientific Papers of Silesian University of Technology Organization and Management SeriesVol. 2025(218)
Openalex Percentile: Top 90%
Collaboration in agile enterprises
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