Elevating Employee Performance: The Mediating Role of Job Satisfaction in Batam's Four-Star Hotels
The research was designed to analyze how training, compensation, work environment, and motivation affect employee job satisfaction and performance, with a particular focus on understanding both direct and indirect effects. The object of this study is a four-star hotel in Batam City, and the sample consisted of 320 respondents. Data were collected through questionnaires, and the analysis was conducted using the Smart PLS application. The results of the study indicate that compensation significantly influences employee job satisfaction and performance, while training, work environment, and motivation also play crucial roles in enhancing overall employee effectiveness.
Authors
- Lilis Lilis
- Yuddy Giovanna Priscilla
Institutions
- International University of Batam (ID)
Publication Details
- Journal
- JBMP (Jurnal Bisnis Manajemen dan Perbankan)
- Published
- 2025-04-08
- DOI
- https://doi.org/10.21070/jbmp.v11i1.2058
- Primary Topic
- Employee Performance and Management
- Type
- article
- Field-Weighted Citation Impact
- 0.00