Elevating Employee Performance: The Mediating Role of Job Satisfaction in Batam's Four-Star Hotels

The research was designed to analyze how training, compensation, work environment, and motivation affect employee job satisfaction and performance, with a particular focus on understanding both direct and indirect effects. The object of this study is a four-star hotel in Batam City, and the sample consisted of 320 respondents. Data were collected through questionnaires, and the analysis was conducted using the Smart PLS application. The results of the study indicate that compensation significantly influences employee job satisfaction and performance, while training, work environment, and motivation also play crucial roles in enhancing overall employee effectiveness.

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Publication Details

Journal
JBMP (Jurnal Bisnis Manajemen dan Perbankan)
Published
2025-04-08
DOI
https://doi.org/10.21070/jbmp.v11i1.2058
Primary Topic
Employee Performance and Management
Type
article
Field-Weighted Citation Impact
0.00
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article

Elevating Employee Performance: The Mediating Role of Job Satisfaction in Batam's Four-Star Hotels

Lilis Lilis, Yuddy Giovanna Priscilla
JBMP (Jurnal Bisnis Manajemen dan Perbankan)
Employee Performance and Management
article

Elevating Employee Performance: The Mediating Role of Job Satisfaction in Batam's Four-Star Hotels

Lilis Lilis, Yuddy Giovanna Priscilla
article en

Abstract

The research was designed to analyze how training, compensation, work environment, and motivation affect employee job satisfaction and performance, with a particular focus on understanding both direct and indirect effects. The object of this study is a four-star hotel in Batam City, and the sample consisted of 320 respondents. Data were collected through questionnaires, and the analysis was conducted using the Smart PLS application. The results of the study indicate that compensation significantly influences employee job satisfaction and performance, while training, work environment, and motivation also play crucial roles in enhancing overall employee effectiveness.

JBMP (Jurnal Bisnis Manajemen dan Perbankan)Vol. 11(1)
International University of Batam (ID)
Openalex Percentile: Top 89%
Employee Performance and Management
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