Effect of servant leadership on employee performance with work motivation as an intervening variable

This study investigates the influence of servant leadership on work motivation, employee performance, and the mediating role of work motivation. It also assesses the direct impact of work motivation on employee performance. A quantitative causal research design with data from 51 employees at the Medan Syariah Branch of PT Bank SUMUT was used. Questionnaires and interviews were employed for data collection. In order to analyze the data, the PLS (Partial Least Square) method was used to test the four hypotheses proposed. The findings of this study demonstrate that servant leadership (X) positively and significantly influences employee performance (Y), while work motivation (Z) also exerts a significant positive effect on employee performance (Y). Furthermore, servant leadership (X) positively impacts work motivation (Z), which, in turn, mediates the relationship between servant leadership (X) and employee performance (Y) among employees at PT Bank SUMUT Medan Syariah Branch Office.