Internet marketing and digital strategies in retail
The rapid digitalization of the global economy and current social and economic challenges have affected the digital marketing strategies of retailers. The research reveals the peculiarities of using Internet marketing tools to implement digital marketing strategies by Ukrainian retailers in the conditions caused by the war. Based on the hypothesis that the integration of various digital channels and tools increases the effectiveness of marketing strategies, a survey of 12 retailers has been conducted. The results showed that retailers focus on synchronizing content across platforms, personalizing customer experience, and actively using social media. Considering the problem of limited resources and difficulties in coordinating channels, the expediency of implementing digital marketing strategies through the use of Internet marketing tools to improve brand awareness, increase loyalty and create customer experience has been established. The role of digital inclusion in market expansion and social justice is emphasized. The recommendations and conclusions presented are important for the use of Internet marketing tools by Ukrainian retailers and the effective implementation of digital marketing strategies
Authors
- Kateryna LUKHANINA (ORCID: https://orcid.org/0000-0003-3755-638X)
Publication Details
- Journal
- SCIENTIA FRUCTUOSA
- Published
- 2025-04-11
- DOI
- https://doi.org/10.31617/1.2025(160)10
- Primary Topic
- Consumer Retail Behavior Studies
- Type
- article
- Field-Weighted Citation Impact
- 0.00