Internet marketing and digital strategies in retail

The rapid digitalization of the global economy and current social and economic challenges have affected the digital marketing strategies of retai­lers. The research reveals the peculiarities of using Internet marketing tools to implement digital marketing strate­gies by Ukrainian retailers in the conditions caused by the war. Based on the hypothesis that the integration of various digital channels and tools increases the effectiveness of marketing strate­gies, a survey of 12 retailers has been conducted. The results showed that retailers focus on synchronizing content across plat­forms, personalizing customer experience, and actively using social media. Considering the problem of limited resources and difficulties in coordinating channels, the expediency of imple­menting digital marketing strategies through the use of Internet marketing tools to improve brand awareness, increase loyalty and create customer expe­rience has been established. The role of digital inclusion in market expansion and social justice is empha­sized. The recom­mendations and conclu­sions presented are important for the use of Internet marketing tools by Ukrai­nian retailers and the effective implementa­tion of digital marketing strategies

Authors

Publication Details

Journal
SCIENTIA FRUCTUOSA
Published
2025-04-11
DOI
https://doi.org/10.31617/1.2025(160)10
Primary Topic
Consumer Retail Behavior Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

Internet marketing and digital strategies in retail

Kateryna LUKHANINA
SCIENTIA FRUCTUOSA
Consumer Retail Behavior Studies
article

Internet marketing and digital strategies in retail

Kateryna LUKHANINA
article en

Abstract

The rapid digitalization of the global economy and current social and economic challenges have affected the digital marketing strategies of retai­lers. The research reveals the peculiarities of using Internet marketing tools to implement digital marketing strate­gies by Ukrainian retailers in the conditions caused by the war. Based on the hypothesis that the integration of various digital channels and tools increases the effectiveness of marketing strate­gies, a survey of 12 retailers has been conducted. The results showed that retailers focus on synchronizing content across plat­forms, personalizing customer experience, and actively using social media. Considering the problem of limited resources and difficulties in coordinating channels, the expediency of imple­menting digital marketing strategies through the use of Internet marketing tools to improve brand awareness, increase loyalty and create customer expe­rience has been established. The role of digital inclusion in market expansion and social justice is empha­sized. The recom­mendations and conclu­sions presented are important for the use of Internet marketing tools by Ukrai­nian retailers and the effective implementa­tion of digital marketing strategies

SCIENTIA FRUCTUOSAVol. 160(2)
Openalex Percentile: Top 92%
Consumer Retail Behavior Studies
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