Artificial intelligence: Application, benefit, and challenges in revolutionizing the nigeria public service.

This study examines the adoption and impact of artificial intelligence (AI) in Nigerian public service. Utilizing a survey design, the research gathers data from 879 public service employees through structured questionnaires to explore the current state of AI integration, its benefits, and the challenges faced. The study employs statistical analyses, including Chi-Square tests, to evaluate the relationship between AI adoption and various factors affecting its effectiveness. Findings reveal that while AI holds significant potential to enhance efficiency and service delivery, its application in Nigeria is hindered by infrastructure deficits, lack of skilled personnel, and data privacy concerns.The study identifies several key recommendations: investing in digital infrastructure, enhancing training programs for public servants, developing a comprehensive AI policy framework, and addressing data privacy issues. These recommendations aim to address the challenges and facilitate successful AI implementation in the Nigerian public sector. The insights derived from this research contribute to a deeper understanding of AI’s transformative potential and offer practical guidance for policymakers and practitioners aiming to leverage AI in public administration.