Performance Assessment of Water Supply System in Kabul Afghanistan

Intermittent water distribution poses a prominent challenge for water authorities in developing regions, including Kabul. Escalating water demand in Kabul, driven by population growth and various factors, strains municipal water utilities. This study comprehensively appraises Kabul's water supply system performance, scrutinizing critical performance metrics encompassing demand-supply dynamics, low hydraulic head, water quality, and client satisfaction. These metrics are pivotal in assessing urban water supply system efficacy. Suboptimal water conveyance, client grievances, and water quality anomalies signify service inadequacies. Data collection involving questionnaires and departmental records underscores a 50% demand-supply dissonance. Water quality assessments reveal taste, odour, turbidity, and impurity concerns. Customer discontent associated with inconsistent water access is palpable. This research, which examines critical metrics such as demand-supply dynamics, hydraulic head, water quality, and client satisfaction, is a valuable diagnostic tool for addressing the strain on municipal water utilities. It contributes significantly to society by shedding light on the pressing challenges water authorities face in Kabul, particularly in intermittent water distribution. Kabul's water supply systems grapple with water loss, water quality disparities, hydraulic fluctuations, and uninterrupted water resource provisioning. It is recommended that the water utility develop a strategy and work hard on the indicated system deficiencies, especially on water supply, water quality and pressure variation, to improve the water supply system performance and provide customers with good quality service.